• Pivotal Payments - Powering Your Success!

Increase Your Revenue
Financial Freedom

About Pivotal Payments

How Pivotal Payments Can Power Your Success

Pivotal Payments is a leading provider of technology-driven global payment processing solutions for small to large enterprises in the point of sale, B2B and ecommerce industries. Our proprietary solutions include card not present, integrated POS and mobile payments that deliver efficiency and profitability to businesses across all sales channels and platforms.

With a focus on security and fueled by continuous investment in research, product development and innovation, we are shaping the future of payments. Our goal is to maximize our clients' revenues and performance by empowering them with safer and smarter transactions.

Pivotal Payments Is The Partner You Keep

Our commitment to our Partners originates from our deep understanding of what it takes to be successful in a highly competitive merchant services industry. As a result, our pledge is simple: to provide our Partners the best possible platform allowing for more sales, long term revenue and financial freedom.

  • In the top 25 of North American merchant services providers
  • Founded in 2003, now 550+ employees and 1,500 Sales Partners
  • Processing $15 billion+ in annual bankcard sales volume
  • Connectivity with over 130 worldwide bank partners
  • Sustained company growth of >20% per year
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Over A Decade Of Success

In an industry replete with competition, we have grown year-over-year through organic growth, targeted acquisitions and by forming new partnerships to adapt to and exceed our customers' growing needs. Our success can be attributed to our investment in people, technology, processes and products.

  • Investing in innovation and future-proof technology
  • Focused on continually growing our talent pool
  • Developed robust IT infrastructure and processing platforms
  • Established lucrative partnerships and signed key agreements
  • Committed to employees, clients, partners and community causes
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We Know Payments

Determined to exceed our partners’ and merchants' expectations, we are working hard to provide new and improved point-of-sale, mobile and online payment services that push the boundaries of technology, security and ease of use. We continue to invest in strategic growth initiatives to stay at the forefront of the payment processing industry for years to come.

  • Our solutions help our partners stand out in a crowded field
  • Our technology ensures our merchants remain secure and compliant
  • We arm you with the knowledge, tools and resources to succeed
  • Focus on what you do best; let Pivotal take care of the rest
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Meet The Team

Allan Lacoste - SVP, Sales and Marketing

Allan Lacoste

EVP, Partnership Group

Allan is responsible for managing the growth of Pivotal Payments' Sales Partner channels. As a bankcard industry veteran with over 20 years of ISO and sales leadership experience, he has a proven track record of tactical sales and strategic partnerships...

Gigi Beyene Vice President, Sales Channel Management

Gigi Beyene

Vice President, Sales Channel Management

Gigi has been with Pivotal since 2007 and has been instrumental in the growth of Pivotal’s Sales Partner Program. As an expert in strategic channel development and partnership management, Gigi’s collaborative techniques and leadership have helped...

Mo Abdulai Assistant VP, Partner Acquisition

Mo Abdulai

Assistant VP, Partner Acquisition

Mo has over 15 years of experience in the payment processing industry. Excelling at sales and business development, Mo uses his creativity to explore innovative solutions that help ISO's and Merchant Level Salespeople exceed their objectives...

Tonya Skinner Assistant VP, Partner Acquisitions

Tonya Skinner

Assistant VP, Partner Acquisition

Tonya is an ETA, CPP certified payments professional with over 10 years of industry experience. She understands sales at the partner, bank, and merchant levels, and has a personal desire to help others meet goals and launch successful careers..

John Cruz - Assistant VP, Partner Acquisition

John Cruz

Assistant VP, Partner Acquisition

With over 15 years of experience in the merchant services industry, John has developed an expertise in many areas of the business including sales, recruiting, risk management, underwriting and lead generation. This broad scope of knowledge..

Christine Poliquin Supervisor, Partnership Activation

Christine Poliquin

Talent Acquisition Manager

Christine started with Pivotal in sales in 2005 and has since held many roles, including sales, recruiting, and relationship management. Known as a “go getter,” Christine is personable, has an infectious personality, and has deep knowledge of the industry...

Crewe Dixon Talent Acquisition Manager

Crewe Dixon

Talent Acquisition Manager

Crewe has been a valuable member of the Pivotal family since 2015. His collaborative approach to identifying and nurturing sales talent has ensured that Merchant Level Salespeople and ISOs are onboarded rapidly and enjoy long-term success.

Greg Axelrod AVP Strategic Business Development

Dana Odom

SVP, ISV Referral Channel

Dana is focused on Integrated Software Vendor (ISV) strategy and solutions, merchant referrals, partner acquisition, and account management. He is an 18 year veteran of the POS software and payment technology industries. Prior to joining Pivotal, Dana led software sales at Panasonic and Elavon, plus the ISV Channel sales strategy at PayPros, TSYS and Clearent.


Our mission is to provide valued processing solutions which make a positive material impact to the businesses of our merchants and partners across the globe.

Our Vision

To be a top tier Global Merchant Services Provider by creating a meaningful contribution to our clients, partners, employees, suppliers and shareholders.

Core Values

  • Commitment
  • Growth
  • Entrepreneurial
  • Relationships
  • Partnerships